Terms and Conditions for NYC Foot Dr (Dr. Sapna Pandya - DPM)
Effective Date: 3/18/2024
These Terms of Use (“Terms”) govern your use of the website and services provided by NYC Foot Dr (Dr. Sapna Pandya - DPM) (“we,” “us,” or “our”). By accessing or using our website, subscribing to SMS messages, or using our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
By using our website or services, including subscribing to receive SMS messages, you agree to abide by these Terms of Use, our Privacy Policy, and any additional policies or guidelines referenced herein.
2. SMS Communications
A. Opt-In for SMS Messages:
By opting into receive SMS messages from NYC Foot Dr (Dr. Sapna Pandya - DPM), you agree to receive healthcare-related communications, which may include appointment reminders, updates regarding your treatment, medication notifications, and other relevant information. You can opt-out at any time by replying STOP to any message or HELP for support. Message and data rates may apply.
B. Opt-In Disclosure:
By opting into SMS, you acknowledge and agree to the following:
- You consent to receive SMS messages from NYC Foot Dr (Dr. Sapna Pandya - DPM) as described above.
- Message & data rates may apply.
- Message frequency may vary.
- You can opt-out of SMS communications by replying “STOP”.
- You can get help by replying “HELP” or visiting https://nycfootdr.com.
C. Help and Opt-Out Messages:
HELP Message: If you text HELP, you will receive the following message:
"Thank you for contacting Dr. Pandya. We will assist you shortly. For immediate help, visit https://nycfootdr.com or call us at (646) 298-3518."
STOP Message: If you text STOP, you will receive the following confirmation message:
"Thank you for opting out of SMS messages from Dr. Pandya. To opt back in at any time, reply START. You will no longer receive messages from us."
D. Restrictions on SMS Usage:
- Your phone number will not be shared with third parties or affiliates for marketing purposes.
- We respect your privacy and will only use your phone number for the purposes described in these Terms and our Privacy Policy.
- In compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations, we ensure that any health-related communications are protected and transmitted securely.
E. SMS Communications and HIPAA Compliance:
- We take the privacy and security of your health information seriously. Any health-related information sent through SMS will be handled in compliance with HIPAA to ensure that your Protected Health Information (PHI) remains confidential and secure.
- You can request to access or correct your PHI at any time by contacting us. Your PHI will only be shared with third parties when required for healthcare purposes or as allowed under HIPAA.
- We will take appropriate steps to safeguard any health-related information transmitted via SMS to prevent unauthorized access.
F. TCR Compliance:
- In accordance with The Campaign Registry (TCR) regulations, we ensure that SMS marketing campaigns comply with all rules regarding opt-in consent, message frequency, and clear opt-out instructions.
- We maintain a Do-Not-Contact list to respect users' preferences to opt-out from receiving marketing or non-essential communications.
- Message and data rates may apply, and users are informed of how to opt out (by replying STOP) in each SMS communication.
3. SMS Terms & Conditions
A. SMS Consent Communication:
The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
B. Types of SMS Communications:
SMS opt-in and phone numbers collected for SNS communication purpose will not be shared with any third party or affiliates for marketing purposes.
- Appointment reminders/confirmations
- General assistance regarding your case
- Follow-up messages
- Billing inquiries
C. Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per day related to your case
D. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
E. Opt-In Method:
You may opt-in to receive SMS messages from Dr. Pandya in the following way:
- Verbally, during a conversation
F. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
G. Help:
If you are experiencing any issues, you can reply with the keyword HELP to (646) 298-3262. Or, you can get help directly from us at drspand@yahoo.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
H. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, text "HELP" to (646) 298-3262 or visit our Privacy Policy (https://nycfootdr.com/privacy-policy/) and Terms and Conditions pages (https://nycfootdr.com/terms-and-conditions/)
4. User Responsibilities
You agree to use our website and services in compliance with all applicable laws and regulations. Specifically, you agree not to:
- Use our website for illegal activities or to send unlawful communications.
- Violate the rights of others, including their intellectual property rights, privacy rights, or contractual rights.
- Impersonate any individual or entity or misrepresent your affiliation with any entity.
- Engage in any activity that disrupts, damages, or harms our website, systems, or services.
5. Termination of Services
We reserve the right to suspend or terminate your access to our website or services at any time if you violate these Terms or engage in any conduct that we, in our sole discretion, deem harmful or disruptive to the services we provide.
6. Privacy and Data Collection
Your use of our services is also governed by our Privacy Policy, which details the types of personal information we collect, how we use it, and how we protect it. For more information, please review our Privacy Policy.
7. Limitation of Liability
To the fullest extent permitted by law, NYC Foot Dr is not responsible for any damages arising out of your use of our website, including but not limited to any indirect, incidental, punitive, or consequential damages.
8. Modifications to Terms
We reserve the right to modify, update, or change these Terms at any time. If we make significant changes, we will provide notice on our website. Your continued use of our website or services after such changes have been posted will constitute your acceptance of the revised Terms.
9. Contact Information
If you have any questions or concerns regarding these Terms of Use, our SMS communications, or how we handle your health information, please contact us at:
